ETS Tanning Bed Blog

Last time, we discussed how to get members to upgrade to the next level of membership in your tanning salon by increasing the value of each level of membership , offering additional upgrades, additional passes, and even giving commissions or bonuses to your staffers who sell them.

So what are some other ideas to improve the value of membership, and get those revenue-generating upgrades?

When you get to Level 3 membership, the benefits should be about the prestige of being members, rather than saving/spending money. That is, when does a bigger discount on a bottle of lotion become just another gimmick? A tanner who has three different bottles of lotion won't be as jazzed by a fourth.

Customers who feel extra special will be extra loyal. They'll become raving fans who become your unpaid sales force because they're telling their friends about your salon. Your Level 2 and Level 3 members may end up being some of your best forms of advertising, so make them want to tell their friends about your salon. The best way to do that is to offer special benefits and programs that only the higher level members can get.

Last time, we discussed how to get occasional customers to become members of your tanning salon by bundling services together, adding some discounts, and throwing in things like Free Friday Bed Upgrades or Free Friday Friends and Family passes. This will get the occasional customers to become members, and increase your cash flow.

But what do you do for the people who are already members, and you want to get them to bump up to the next level?

Membership has its privileges.

Or so says the famous slogan. The question though is how to show the value of membership in your tanning salon to help you grow business and sales. And it's not as bad or difficult as it seems.

A tanning salon without members is like a Web site without visitors, a stadium without people, or a meatloaf without the meat: pointless. And having just a few dozen members, while nice, just won't do. To improve membership, you need to increase exposure, and do some work. It can be done without spending a lot of money on advertising or marketing. All it takes is some creativity and having a solid plan.

For the next three blog posts, we'll give you some ideas on increasing the value of your membership, including Getting Them to Join, Getting Them to Move Up, and Improving the Value of Salon Membership.