Continuing Education
Time
and money seem to always factor into every decision for small business
owners, but training as well as some sort of continuing education
program is the cornerstone to any thriving business.
Training,
much like marketing and advertising, is something all salon
professionals would agree is vitally important to their business’
success, but many times a comprehensive training program is overlooked
for many reasons. Too often a salon owner simply has no idea where to
begin setting up or starting a training program which is further
exasperated by the fact that they don’t know where to find materials to
help them in this area. However, the fact remains that a more educated
salon owner as well as their staff will dramatically affect the success
and bottom line of their business.
Sounds
logical, but where is the best place to begin you ask and where do you
get this help? I would suggest that software is the most logical
starting point for any training program since salon software reaches
across the entire operational spectrum at your tanning salon. Without
having access to accurate data to analyze or security controls in place
to eliminate employee and consumer theft it really doesn’t matter how
pretty your salon is or even how spotless your staff keep it.
For
many years software manufacturers have spent most of their time AND
money developing and supporting their product while placing the onus of
the responsibility on the user to “figure it out”. Our market research
has shown that even the salon professionals who have used our product
for many years find new ways to do things more efficiently after
attending a training seminar.
Whether
you are more comfortable with a self paced training method, a virtual
classroom or in a live classroom atmosphere, you should look for
opportunities with your software provider that can accommodate your
particular learning style. Trust me, the more the salon owners know
about the software product that they are using the less taxing they are
on the technical support department.
Do
yourself a favor and contact your current software provider and see
what kind of training opportunities they offer. With the advances in
distant learning capabilities there is no reason you can’t get the
right curriculum of training opportunities that will empower your
employees to perform at a more efficient level. Training should to be
looked at as an investment, but keep in mind that not all investments
need to cost you money!
PEACE!
www.gohelios.com
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